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Chat Bot - The Hosted Chat of Your Opensolr Index

A chat on your site that answers from your index, run by Opensolr

Chat Bot

Every Opensolr Index on a Web Crawler server comes with a chat bot. It is a chat window on your own website that answers your visitors from the content of the index: your pages, products and documents. Opensolr runs it, so there is nothing to install on your server. You paste one line on your pages, or switch it on for the hosted search page of the index. Each part of it has its own page, listed at the bottom.

The chat searches your index the way a person would, writes the answer from what it finds and links every page, product and PDF page it mentions. It answers each visitor in the visitor's own language, word by word, and says so when your index does not have the answer. The product page: Opensolr Hosted Chat Bot.

Screenshots

The chat button in the corner of a page that carries the embed code, here on a hosted search page
The chat button on your pages
The chat answering which articles talk about electric cars, with a numbered list of linked articles from the index
An answer from your own content
The command /time Tokyo answered at once under the conversation
A command answered at once
The commands dialog of the chat window, each command with what it does and an example
The list of commands
The Embed code tab: the hosted search page switch, the domains of the site and the line to paste
Embed code
The Chat window tab: title, text of the chat button, greeting, placeholder, accent colour and logo
Chat window
The Assistant tab: your own instructions and the time zone
Assistant
The Limits tab: characters per message, questions per visitor in a time window and questions per conversation
Limits
The Signed-in visitors tab: the embed line with the visitor email and signature, the identity key and a value to check your code
Signed-in visitors
The Stats tab: twelve figures, messages per day, countries, signed-in users and the top lists
Stats
The History tab: conversations of the last 30 days with filters, a search and Delete selected
History
A conversation opened in the History, formatted as the visitor read it
A conversation

Three ways to have it

The embed code from your Opensolr account, the open source Opensolr Chat Bot client on your own server, or the Opensolr Search module for Drupal: Three ways to have your Opensolr chat bot.

Chat Bot pages

Need help? support@opensolr.com · Knowledge Base · Changelog

Opensolr Platform Documentation