Opensolr Hosted Chat Bot

Your index can talk to your visitors.

Every Opensolr Index on a Web Crawler server comes with its own chat bot. It answers your visitors from your own pages, products and documents, with a link to everything it mentions, in their own language. Opensolr runs it: you paste one line on your site, or switch it on for your hosted search page.

Open your Opensolr Indexes Read the documentation
  1. 01

    Fill your index

    Crawl your site with the Web Crawler, or send your own records with Data Ingestion.

  2. 02

    Open Chat Bot

    In the Control Panel of your index, right under WebCrawler.

  3. 03

    Put it on your site

    List your domains, save, paste the line. Or flip one switch for your hosted search page.

The Opensolr Hosted Chat Bot open on a search page, answering which articles talk about electric cars with a numbered list of linked articles
A visitor asks, the chat answers from the index, with the articles linked.
1 lineof code on your pages, nothing to install
1 switchto show it on your hosted search page
7 tabsin your Control Panel: settings, stats, history
12 commandsanswered at once, from time zones to VAT numbers
01What your visitors get

Answers from your site, not from the internet.

The chat searches your Opensolr Index the way a person would, reads what it finds and writes the answer from it. If your index does not have it, the chat says so instead of making it up.

Every source linked

Each page, product and PDF page the answer is built from is linked, so your visitors land on your content.

Their own language

Visitors ask in their language and get the answer in it, whatever the language of your pages.

Written as it comes

The answer appears word by word, and a line shows what the chat is doing before it starts writing.

Commands, at once

/search, /time, /rate, /vat, /vatcheck, /distance, /place, /postal, /ip, /language, /translate and /help, each with an example.

A conversation, kept

Follow-up questions keep the context. The conversation stays when the page reloads, until the visitor clicks New chat.

Rated by your visitors

Every answer can be rated good or bad, and you see the ratings and the links people opened in your stats.

02What you control

One section in your Control Panel.

Open your index, then Chat Bot, right under WebCrawler. Everything is there, in seven tabs.

Embed code

The line to paste on your pages, the domains of your site it works on, and the switch that shows the chat on your hosted search page. Anywhere else, the same line shows nothing.

Assistant

Your own instructions: its tone, what to recommend, what to avoid. And the time zone of its "now".

Chat window

Title, the text of the chat button, greeting, placeholder, accent colour and your logo.

Limits

Characters per message, questions per conversation, and how many questions a visitor may ask in a time window.

Signed-in visitors

When your site has accounts, the chat can know who asked: your pages add the visitor's email and its signature to the embed line.

Stats

Messages, conversations, visitors, countries, answer and click rates, ratings, what people search for, what your index may be missing, the pages cited the most.

History

Every conversation of the last 30 days, with filters and a search. Open one to read it as your visitor did, delete what you do not want to keep.

03See it

The chat, and its section in your Control Panel.

Click a screenshot to see it full size.

The chat button sits in the corner of every page that carries your embed code, here on a hosted search page.
The chat button on your pagesThe chat button sits in the corner of every page that carries your embed code, here on a hosted search page.
Asked which articles talk about electric cars, the chat answers from the index and links every article it names.
An answer from your own contentAsked which articles talk about electric cars, the chat answers from the index and links every article it names.
A command such as /time Tokyo is answered at once, right under the conversation.
Commands answered at onceA command such as /time Tokyo is answered at once, right under the conversation.
The question mark in the header lists the commands; an example goes straight into the message box.
Every command, with an exampleThe question mark in the header lists the commands; an example goes straight into the message box.
One line to paste, the domains it works on, and the switch that shows the chat on your hosted search page.
Embed code, domains and the search page switchOne line to paste, the domains it works on, and the switch that shows the chat on your hosted search page.
Title, text of the chat button, greeting, placeholder, accent colour and logo.
Your chat windowTitle, text of the chat button, greeting, placeholder, accent colour and logo.
Tell the assistant how to answer, and pick the time zone of its "now" and of your stats.
Your instructionsTell the assistant how to answer, and pick the time zone of its "now" and of your stats.
Characters per message, questions per conversation and questions per visitor in a time window.
LimitsCharacters per message, questions per conversation and questions per visitor in a time window.
Let the chat know who is signed in on your site, so the stats and the history show their email.
Signed-in visitorsLet the chat know who is signed in on your site, so the stats and the history show their email.
Messages, conversations, visitors, countries, answer rates, ratings, what people search for and the pages that were cited.
StatsMessages, conversations, visitors, countries, answer rates, ratings, what people search for and the pages that were cited.
Every conversation of the last 30 days, with filters, a search and delete.
HistoryEvery conversation of the last 30 days, with filters, a search and delete.
Open a conversation to read every question and answer, formatted the way your visitor read it.
A conversation, as the visitor saw itOpen a conversation to read every question and answer, formatted the way your visitor read it.
04Get started

From an index to a chat on your site.

  1. Have an Opensolr Index on a Web Crawler serverThese are the servers with hybrid search. Your index has a WebCrawler tab in its Control Panel.
  2. Fill it with your contentAdd your site to the Web Crawler and start the crawl, or send your records with Data Ingestion. Both fill the index with the Opensolr schema, which is what the chat reads.
  3. Open Chat BotIn the Control Panel of your index, right under WebCrawler.
  4. List your domains and saveOn the Embed code tab, one domain per line, like example.com.
  5. Paste the line before </body>On every page that should show the chat:
    <script src="https://opensolr.com/chatbot/YOUR_CHAT_ID/widget.js" defer></script>
    Your Control Panel shows the line with your own chat in it.
  6. Or switch it on for your hosted search pageOne switch on the same tab, and your search page shows the chat in its corner.
You needWhy
An index on a Web Crawler serverThe Chat Bot comes with these indexes; their Control Panel has the WebCrawler tab.
A plan with AIThe chat writes its answers with the AI of your plan. Without it, the Chat Bot section tells you so. See the plans.
The Opensolr schemaThe Web Crawler and Data Ingestion use it. An index with a schema of your own still opens the Chat Bot, with a warning that it may not answer well.
What it uses from your plan. The answers the assistant writes count against the monthly AI allowance of your plan. Commands that only look something up do not use the assistant. Details: API Quota.
Prefer to run a chat on your own server? The open source Opensolr Chat Bot does the same job from your own PHP site, with your own settings and data. The Hosted Chat Bot needs nothing on your side.

Let your visitors talk to your index.

It is already there, in the Control Panel of every Web Crawler index. Fill your index, open Chat Bot, paste one line. No account yet? Create one.

Open your Opensolr Indexes Read the documentation