Trimite raportul de discrepanțe (Send the discrepancy report) sends the list of what has no explanation yet, as it is now, to the responsible people. Each item becomes its own ticket, so every answer stays on its item, and each person gets one mail with the whole list.
01 · Where the button is
- On De explicat (Unexplained items), for the period and the kind shown.
- On Reconciliere (Reconciliation) when it has problems, and on each of its sections with things a person explains, such as missing statements, invoices missing from the books, amounts that do not agree or unpaid invoices. See Reconciliation.
- For administrators and accountants.
02 · The page
- Către cine (To whom): the responsible people, all ticked. When there is nobody yet, the administrator gets Alege oamenii (Choose the people). See Responsible people.
- The items, each ticked and written plainly. An item that already has a ticket not resolved shows Are tichet (Has a ticket) and gets no second one; a month with no statement at all shows Nimic pe care să se deschidă un tichet (Nothing to open a ticket on).
- Notă pentru toți (Note for everyone): added under each item, such as: send the invoices by Friday.
- Press Trimite raportul și deschide tichetele (Send the report and open the tickets).
03 · After
- The tickets open, one per item, addressed to the people chosen, and the list of Deschise de mine (Opened by me) shows them.
- Each person gets one mail with every item and the link to its ticket. When the installation has no mail server, the tickets are opened anyway and the people see them under Tichete (Tickets).
- The answers come on each ticket. See States and resolutions.