The chat bot of your Drupal site is the Chat Bot of your Opensolr Index, so everything about it is in the Opensolr Control Panel of that index. The Chat Bot tab of Opensolr Search takes you there in one click. Each tab below has its own page in the Opensolr documentation.
| Tab | What you do there |
|---|---|
| Embed code | The domains of your site, the switch that shows the chat on every page of your site, and the line to add to some pages instead. |
| Assistant | Your own instructions: the tone of the answers, what to recommend, what to avoid. And the time zone. |
| Chat window | Title, text of the chat button, greeting, accent colour and logo. |
| Limits | How long a message can be and how many questions a visitor can ask. |
| Signed-in visitors | With the embed code you add yourself: the email of your signed-in users in the Stats and the History, instead of Anonymous. |
| Stats | Messages, countries, what people search for and the questions your site could not answer yet. |
| History | Every conversation of the last 30 days, as your visitor read it. |
The settings you save there show on your Drupal pages at the next page load, and the switch when you open the Chat Bot tab again or at the next cron run. Nothing to change in Drupal.
All the Chat Bot pages of the Opensolr documentation: Chat Bot.
Chat Bot pages
- Chat Bot overview
- Turn it on in four steps
- Its settings, stats and history