A message that starts with a command is answered at once, without waiting for the assistant. Anything else your visitors write is answered by the assistant from your site.
01 · Finding them in the chat
- Type
/at the start of a message and the list of commands opens above the message box, narrowing as you type. Arrow Up and Arrow Down choose, Enter or Tab picks one, Escape closes the list. - The
?button in the header lists every command with what it does and an example. Clicking an example puts it in the message box, ready to change and send. - A command with nothing after it answers with how to write it, except
/timeand/ip, which then answer for the visitor’s own location. - A command that does not exist answers There is no command /x., with the list of commands.
02 · The commands
| Command | What it answers | Page |
|---|---|---|
/search | The pages, products and PDF pages of your site that match | /search |
/time, /place, /distance, /postal, /ip | Local times, places and addresses, distances, postal codes, where an IP address is | Places and times |
/rate | Exchange rates and an amount converted | /rate |
/vat, /vatcheck | VAT rates of European countries and the UK, and VAT number checks | VAT |
/language, /translate | The language and sentiment of a text, and translations | Language and translation |
/account, /index, /ingestion, /errors, /support | Your own Opensolr account: plan, indexes, Data Ingestion jobs, Solr errors, support requests. Only in the Opensolr Assistant on opensolr.com, for signed-in users | Your Opensolr account |
/help | The list of commands, in the chat. Also /? and /commands | this page |
The hosted chat, also on Drupal and WordPress sites, has the same commands: Chat bot commands.
03 · Commands and the limits
- Commands do not count toward the questions per conversation, and the assistant does not see them as questions of the conversation.
- They do count toward the questions per visitor, like any other message.
- Dates in their answers, like the date of a
/searchresult, are in the time zone set on the Assistant tab.
The limits themselves are on Limits. The answers of the commands are in English.