Site Assistant Instructions, Limits, On and Off

How it talks, how much each visitor can ask, and the switch

Instructions, Limits, On and Off

Tell the assistant how to talk, keep each visitor within limits you choose, and switch it off and on whenever you like.

Where: Opensolr Search › Assistant tab › Instructions and limits (click to open)

Instructions

Optional, in your own words: its tone, what to recommend, what to avoid. They are added after its built-in rules, which stay: it searches your site, answers only from what it finds, links every page, product and PDF page it mentions, and looks facts up.

Limits

SettingDefaultWhat happens at the limit
Characters per message1,000A longer message is refused, with its length shown.
Characters of a text to translate10,000The longest text /translate takes, counted on the text alone.
Questions per conversation20The visitor is asked to start a new chat. Commands do not count.
Questions per visitor30Within the next setting's time window.
In this many seconds3,600The time window of Questions per visitor.

Click Update the assistant to save. Messages refused by these limits are counted in the Stats.

On or off

At the top of the tab, under On or off:

  • Turn the assistant off hides Ask this site on every page, and the assistant answers nobody. Its settings, stats and history are kept.
  • Turn the assistant on brings it back everywhere.

Site Assistant