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The Opensolr service, runs on a set of resources:
When do you need to upgrade your plan?
You generally need to upgrade, when your Free Trial is over, or, you ran out of either one of the above resources.
For example, let's say you have 1 Opensolr Index, and that index ran out of disk space.
Opensolr now provides a Free Trial membership.
NO CREDIT CARD REQUIRED!
There is no longer the need to register your payment method to get a Free Trial Opensolr account.
The new Free Trial membership, now gives you the option to explore the full Opensolr potential, with the following resorce limits:
This should be perfectly suitable to test the capabilities of the Opensolr Cloud Ecosystem.
If you don't have an Opensolr account, click here, to register and get started, totally free.
Aims to explain te difference between a normal Opensolr Index, and an Opensolr Resilient, High Availability Cluster.
When you Upgrade or Downgrade your Opensolr account, regardless of the recurring period, all Upgrades and Downgrades, are always pro-rated, so you always only pay for the calculated difference from the unused days of the existing membership plan.
This also applies in case one of your recurring charges has been rejected, and you chose to place a new order, instead of updating your biling information.
Please refer to updating your billing information to learn more.
Refunds are possible for new accounts only, and only within the first 10 days of having used a paid Opensolr service.
Download Invoices
In order to download your Opensolr Invoices, simply have to Log in to your Opensolr Account, and use the Top Menu, to click on Billing -> Invoices Dashboard.
Please note that you will have to do this from the main account, and not from a team member's account.
Also, the Agreement between you and Opensolr SRL, is the one you agreed to, when you signed up for your new Opensolr account.
Update Payment Method
In order to update your billing method, simply have to Log in to your Opensolr Account, visit the Billing Admin Area and follow the instructions there.
Please note that you will have to do this from the main account, and not from a team member's account.
Once you finish updating your Billing Profile, you will have to move on to the next step, where you can Manage your actual Payment Methods inside the Stripe Customer Portal.
You can also download invoices and receipts for your payments, from the Stripe Customer Portal.
Also, the Agreement between you and Opensolr SRL, is the one you agreed to, when you signed up for your new Opensolr account.
Opensolr offers these major types of hosted solr instances:
Please contact us to learn more.
Due to security concerns, the Opensolr registration email address, can only be changed / updated, by requesting that via a support ticket.
The Billing email address, can be changed from your Opensolr Control Panel, unde the Billing Information Section.
You can update your email address on file, only by sending a request to [email protected] due to security check procedures.
Update Payment Method
In order to update your billing method, simply have to Log in to your Opensolr Account, visit the Billing Admin Area and follow the instructions there.
Please note that you will have to do this from the main account, and not from a team member's account.
Once you finish updating your Billing Profile, you will have to move on to the next step, where you can Manage your actual Payment Methods inside the Stripe Customer Portal.
You can also download invoices and receipts for your payments, from the Stripe Customer Portal.
Also, the Agreement between you and Opensolr SRL, is the one you agreed to, when you signed up for your new Opensolr account.
With the Opensolr Simple Dedicated Plan you get to use the same great Solr Shared Cloud features in your own dedicated environment.
Click here to order now.
