Opensolr Account Upgrades, Downgrades, and Billing

Overview

When you upgrade or downgrade your Opensolr account, all changes are pro-rated, regardless of your billing period.
This means you only pay (or get credited) for the calculated difference based on the unused days from your current plan.

How to Upgrade or Downgrade

1. Log in to your Opensolr account.
2. Go to the Pricing Page.
3. From the customization dropdowns, choose your new preferred resources (indexes, disk size, bandwidth, etc.).
4. Confirm your selection.

Your upgrade or downgrade will take effect within 5–10 minutes.
No additional actions are needed after the change is submitted.

Pro-Rated Billing

All upgrades and downgrades are automatically pro-rated.
You are charged or credited only for the remaining days of your existing plan that have not been used.

This includes cases where a recurring payment was rejected and you decide to place a new order instead of simply updating your billing information.
If that happens, please refer to updating your billing information.

Refund Policy

Refunds are available only for new accounts, and only within the first 10 days of using a paid Opensolr service.

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